Guest Wi-Fi and front desk phones you can count on.
Guests expect Wi-Fi that works and a front desk that answers. We help hotels, inns and event venues compare internet and phone options for guests and staff alike.
The problem
Why this gets complicated
In hospitality, the connection is part of the guest experience. Guests stream, work and video call from their rooms, while the front desk, booking systems, payments and back office all run on the same building.
Phones matter too. Reservations, guest requests and room calls need to reach the right person, and older hotel phone systems can be hard to change or support.
Before you sign
What to look for
A few things worth checking before you sign anything.
Capacity for busy nights
Plan for full occupancy and events, not just an average night.
Guests separate from business systems
Keep guest Wi-Fi apart from the front desk, payments and back office.
Phones for the front desk and rooms
Ask what your current room phones need and which phone options can work with them. Talk with your IT provider about the in-building side.
A plan for outages
A backup connection with automatic failover can keep check-in and payments running.
How we help
How our technology brokers help
We represent virtually every major carrier, so we can compare options side by side and recommend what fits. You have one point of contact from the first call to after you go live.
Learn your property
We look at your guests, your staff and what runs on your connection today.
Compare options
We compare internet, backup and phone options across the carriers we represent.
Plan around guests
We help coordinate your install and switchover to limit disruption to guests when we can.
One point of contact
You have one team to call for ordering, installs and follow up.
FAQ
Common questions
Can guest Wi-Fi and our business systems share one connection?
They can share a connection, but they should be on separate networks. We can also look at whether a second connection makes sense for your property.
Can you help with front desk and room phones?
We can compare phone options and talk through what your current setup needs. Your IT provider or equipment vendor handles the in-room equipment side.
Do you help event venues too?
Yes. Venues have many of the same needs, especially capacity on busy days.
Does it cost extra to go through you?
No. Carriers pay us, so our help costs you nothing extra.
Keep reading
Related solutions
Backup internet and failover
Keep cards, calls and cloud apps running when the main line goes down.
Learn moreRestaurants and retail
Reliable connections for card payments, online orders and guest Wi-Fi.
Learn moreMulti-location businesses
One point of contact for internet and phones across every site.
Learn moreIndustries we help
- Restaurants and retail
- Medical and dental offices
- Professional offices (law, accounting, real estate)
- Construction and contractors
- Manufacturing and warehouses
- Auto dealers and repair shops
- Nonprofits and churches
- Schools, daycares and childcare centers
- Salons, spas and fitness studios
- Property management and apartment communities
Helping businesses across the Twin Cities
Talk to a technology broker.
Book a free 30-minute virtual meeting. Tell us what you have today and what you need, and we will compare your options. Carriers pay us, so our help costs you nothing extra.