Connections your practice and patients can count on.
Clinics and dental offices depend on their internet and phones all day, for scheduling, records, imaging and patient calls. We help you compare options that keep the front desk and the back office running.
The problem
Why this gets complicated
A modern practice runs on connected systems: online scheduling, practice management and records software, digital imaging, e-prescribing, and a phone line that patients call all day. If the connection drops, the front desk feels it right away.
Phones matter just as much. Patients expect to reach a person or a clear menu, leave a message, and get a call back. Many practices are still on older phone systems that are hard to change.
Before you sign
What to look for
A few things worth checking before you sign anything.
Reliability first
A steady main connection, and a backup if your systems cannot go down.
Enough capacity for files
Imaging and records can involve large files. Make sure your connection keeps up.
Patient friendly phones
Call menus, call queues, voicemail to email and after hours routing help patients reach the right person.
Your compliance needs
Talk with whoever handles compliance for your practice about what your phone and internet setup requires. We bring those requirements to the providers.
How we help
How our technology brokers help
We represent virtually every major carrier, so we can compare options side by side and recommend what fits. You have one point of contact from the first call to after you go live.
Learn how your office runs
We look at your systems, your call flow, and what slows your staff down today.
Compare options
We compare internet, backup and phone options across the carriers we represent.
Plan around patients
We help coordinate your install and switchover to keep disruption to patient hours low.
One point of contact
You have one team to call for ordering, installs and follow up.
FAQ
Common questions
Can you help with compliance?
We do not give compliance or legal advice. Tell us what your practice requires and we will make sure the options we bring you are discussed with those requirements in mind.
What if our internet goes down during patient hours?
A backup connection with automatic failover can keep your key systems running. We can include backup options in your comparison.
Can our phones route calls after hours?
Most cloud phone systems can send after hours calls to voicemail, an answering service, or an on call phone. We will look at what fits your practice.
Is there a cost for your help?
No. Carriers pay us, so our help costs you nothing extra.
Keep reading
Related solutions
Backup internet and failover
Keep cards, calls and cloud apps running when the main line goes down.
Learn morePhone system upgrade (cloud and VoIP)
Move from an old phone system to cloud calling, video and messaging.
Learn moreContract renewal and bill review
Review what you pay and your options before your contract renews.
Learn moreIndustries we help
- Restaurants and retail
- Professional offices (law, accounting, real estate)
- Construction and contractors
- Manufacturing and warehouses
- Auto dealers and repair shops
- Hotels and hospitality
- Nonprofits and churches
- Schools, daycares and childcare centers
- Salons, spas and fitness studios
- Property management and apartment communities
Helping businesses across the Twin Cities
Talk to a technology broker.
Book a free 30-minute virtual meeting. Tell us what you have today and what you need, and we will compare your options. Carriers pay us, so our help costs you nothing extra.