Upgrade to a cloud phone system, without the guesswork.
Old phone systems can be costly to maintain and hard to change. A cloud phone system brings calling, video and messaging together, and works from the office, home or a cell phone. We help you pick the right one.
The problem
Why this gets complicated
Many businesses still run an aging phone system in a closet. When it breaks, parts and support can be hard to find, and simple changes like adding a line or moving an extension can mean a service call.
Cloud phone systems (often called VoIP or UCaaS) solve a lot of that, but there are many choices, and they are not all the same. Features, call quality, contract terms and support vary. And a cloud phone system is only as good as the internet connection under it.
Before you sign
What to look for
A few things worth checking before you sign anything.
Features you will actually use
Think about auto attendants, call queues, voicemail to email, mobile apps, texting and video. Pay for what helps your team.
A solid internet connection
Voice calls need a steady connection. We look at your internet at the same time so calls stay clear.
Keeping your numbers
Make sure your main number and direct lines can move to the new system.
Training and setup
Ask how the new system gets configured and how your team learns it, so the switch does not disrupt your day.
How we help
How our technology brokers help
We represent virtually every major carrier, so we can compare options side by side and recommend what fits. You have one point of contact from the first call to after you go live.
Needs check
We learn how your team uses the phones today and what frustrates them.
Compare cloud phone options
We compare phone systems across the providers we represent and explain the differences in plain language.
Check the connection
We review your internet to make sure it can support voice calls, and recommend changes if needed.
Plan the switch
We help coordinate your install and transfer so callers can still reach you.
FAQ
Common questions
What is the difference between VoIP and a cloud phone system?
VoIP means phone calls that travel over the internet. A cloud phone system uses VoIP and adds features like auto attendants, mobile apps, messaging and video in one place.
Can we keep our phone numbers?
In most cases, yes. We help coordinate your number transfer as part of the switch.
Will our internet be fast enough?
It depends on your connection and how many calls you make at once. We look at your internet as part of the review and let you know if it needs an upgrade.
Can people use it from home?
Yes. Most cloud phone systems include apps for computers and cell phones, so your business number goes where your team goes.
Keep reading
Related solutions
Backup internet and failover
Keep cards, calls and cloud apps running when the main line goes down.
Learn moreNew office or office move
Get internet and phones ordered early so they work on move-in day.
Learn moreProfessional offices (law, accounting, real estate)
Fast, dependable service for client calls, video meetings and file sharing.
Learn moreIndustries we help
- Restaurants and retail
- Medical and dental offices
- Professional offices (law, accounting, real estate)
- Construction and contractors
- Manufacturing and warehouses
- Auto dealers and repair shops
- Hotels and hospitality
- Nonprofits and churches
- Schools, daycares and childcare centers
- Salons, spas and fitness studios
- Property management and apartment communities
Helping businesses across the Twin Cities
Talk to a technology broker.
Book a free 30-minute virtual meeting. Tell us what you have today and what you need, and we will compare your options. Carriers pay us, so our help costs you nothing extra.